Shipping Info

Klaré ships to the destinations available at checkout. Available delivery options, shipping charges, and delivery estimates are shown before payment. If your address is not supported, contact support@shopklare.com before ordering.

Processing and Delivery

Processing time is separate from shipping time. The dispatch and delivery estimates shown when you order apply to your purchase. Business days are Monday through Friday, excluding public holidays.

Weather, customs, and carrier disruptions may affect delivery. If we cannot ship within the promised time, we will notify you and offer the choice to accept a revised shipping date or cancel for a full refund, as required by law.

Tracking

We will email your tracking details when your order ships. Please allow 24–48 hours for tracking to update. If you have not received tracking by the stated dispatch date, email support@shopklare.com with your order number.

Missing or Damaged Orders

Contact us if your order is overdue, arrives damaged, or tracking has stopped updating. If tracking says “Delivered,” first check your mailbox, delivery area, neighbors, and building staff. If still missing after 48 hours, email us.

We will investigate with the carrier and arrange a replacement or refund where appropriate or required by law. A delivery scan alone does not remove your legal rights. For damage claims, include photographs if available.

Address Changes and Returned Packages

Please provide a complete, accurate address. Email us promptly to request changes; changes may not be possible after processing. If an address error causes a package to return, we will contact you about reshipping at your expense or refunding your payment less actual, unrecoverable shipping costs, where permitted by law.

International Orders

Any import duties or taxes collected by us appear at checkout. Charges not collected at checkout may be payable to customs or the carrier, where legally applicable. Customs clearance may affect delivery.

Contact

support@shopklare.com